Did you know that only 40% of the work tasks can be considered routine and handled with traditional BPM systems, while 60% have a degree of uncertainty and cannot be predicted or modeled in advance?
Join our webinar to discuss key benefits of employing BPM and DCM techniques to manage processes, as well as analyze several real-life cases to discover which operational challenges can be overcome by leveraging each of them.
Bpm'online has made another step to a perfect customer journey management. Explore new features of CRM-line bpm'online 7.6 in leads and email-campaigns processing, field sales and orders management, contact center automation. Find out more about the system's omnichannel customer communications development: email and phone calls, corporate website and customer portal, social networking, and point of sales.